Change Management in Dynamic Health Care System

The health care management is concerned with the necessary changes in the internal settings. It is noted that the changes in the health care centre often include several complex situations. It is not easy to facilitate any changes without managing the internal associates. Hence, while undertaking any change management, it is required to pay the attention towards proper planning, evaluating, and implementation of the operations (Grol et al. 2013). The study will be discussing the change management process undertaken by the authority of Canberra hospital in Australia. The change management theory will be applied to the discussion in order to understand the requirement of changes. Accordingly, the study will be focusing on the major concerns associated with the change management process. Canberra Hospital in Australia is renowned for an acute care teaching hospital that includes almost 600 beds and a referral centre for specialist services. This community-based hospital is considered as the largest public care hospital in the region. Canberra Hospital is registered under World Health Organisation and accredited by the Australian Council in Healthcare Standards (Health.act.gov.au, 2016). In this current scenario, it has been seen that the hospital has been facing the trouble with their poor data management system. It has been noticed that the records of thousands of patients have been compromised due to such poor data management process (Canberratimes.com.au, 2016). Hence, the authority needs to pay attention in fixing up such issues by undertaking the proper change management procedures. Dr. Cooper has provided the evidence to the Assembly’s Public Accounts committee regarding the recognisable record manipulation in the hospital. Therefore, the changes in the organisational management have become essential to secure the reputation of Canberra Hospital. The study will be concentrating on such issues associated with the internal management of Canberra Hospital and will be recognising the proper changes that are needed to be undertaken accordingly. The organisational changes are needed to be undertaken in order to manage the situational incidents. In case of Canberra hospital the change management process is undertaken to improve the data management system that records the entire information of the organisation. However, there are two major factors responsible for driving the changes within the internal organisation scenario. These are as follows: The first and foremost factor for ensuring changes is the improvisation of the patient’s record management system. The hospital authority needs to keep the entire records of the patients that are necessary for the emergency purposes (Haas et al. 2013). Another factor for undertaking the change in such regards is to secure the hospital management from privacy breaching allegations. The lack of proper controls on the data management system in the Emergency Department is hampering the privacy of the information. In fact, the executive even admitted their inability to manage the records of the patients. In order to free the hospital from privacy breaching allegations, the change in the data management procedure is necessary (Richards, 2014). The privacy law in the health care centre is associated with the regulation that determines the protection of the private information of an individual (Herring, 2014).   Such information is needed to be stored in the private data management system of a health care centre. During some of the emergency scenario, the information can be extracted accordingly. However, Canberra Hospital is firmly alleged due to the poor data management system. The hospital executive even admitted the mess occurred due to the mismanagement of the private data. Hence, this declaration has created the significant impact on the privacy law in a health care setting. The policy and regulations associated with the privacy concerns are thus hampered accordingly. The change management process is linked with the theoretical perspectives, which considers the sequential process of implementing the changes. In such regards, the management of Canberra Hospital has applied Lewin’s Change Management Model. The founder, Kurt Lewin has described the three sequential steps to implement the changes. These steps are as follows. Unfreeze Stage: This particular stage is considered as the most important stage of change management model. The stage recognises the reason behind the changes that is needed to be undertaken (Hayes, 2014). For example, it has been seen that the management of Canberra Hospital is firmly alleged against the breaching of privacy laws. The poor data management system is the major reason behind such allegations. The authority has discovered such requirements and implemented the process of improvising the data management system. Such recognition falls under the â€Å"unfreeze† stage of the change management model. Figure 1: Kurt Lewin’s Change Management Model Change: Kurt Lewin has pointed out that ensuring change is not any event; rather it determines the sequential process. However, the second stage of change management model ensures the transition period. The management will be undertaking the changes by identifying the requirements. It is important to note that during such period, it becomes difficult to the authority to manage the people associated with such change (Shaw, 2015). For instance, the management needs to improvise the data storage for keeping the records safe. The use of the highly advanced technologies is required. It is not an easy process to manage the associated employees who are not aware of the process of using such technologies. In such cases, the good leadership is necessary. The proper training and development session provided to the associates will be helpful enough to facilitate such changes. Freezing Stage: The freezing stage is concerning the maintenance of the stability after the change is implemented. When the management of Canberra Hospital is improvising the data management system, it is required to pay the attentions on the consistency. It will be helpful enough in preventing the situation from occurring in the future. Concentrating on such theoretical perspectives, the sequential change can be implemented. The study is recognising the reasons for implementing the changes in a health care management scenario. Canberra Hospital is alleged due to the poor data management system, which drives against the privacy breaching laws. Kurt Lewin’s Change Management Model has been applied to facilitate such changes in the internal organisational scenario. Following such sequential stages, the management of Canberra Hospital will be able to secure the organisational reputation in a significant manner. Canberratimes.com.au, (2016). Data doctoring sparks hospital records privacy concerns. [online] Canberra Times. Available at: [Accessed 26 Aug. 2016]. Grol, R., Wensing, M., Eccles, M., & Davis, D. (2013).  Improving patient care: the implementation of change in health care. John Wiley & Sons. Haas, L., Maryniuk, M., Beck, J., Cox, C. E., Duker, P., Edwards, L., ... & McLaughlin, S. (2013). National standards for diabetes self-management education and support.  Diabetes care,  36(Supplement 1), S100-S108. Hayes, J. (2014).  The theory and practice of change management. Palgrave Macmillan. Health.act.gov.au, (2016). About Canberra Hospital | ACT Health. [online] Health.act.gov.au. Available at: [Accessed 27 Aug. 2016]. Herring, J. (2014).  Medical law and ethics. Oxford University Press, USA. Richards, N. M. (2014). Why data privacy law is (mostly) constitutional.  Wm. & Mary L. Rev.,  56, 1501. Shaw, G., (2015). 4 change management models for your small business. National Leasing, pp.3-8. .com houses experts from all possible disciplines to help students in the best possible manner. Owing to our experts' extensive knowledge in their respective field, we are capable of providing subject-wise quality academic assistance such as marketing assignment help , mechanical engineering assignment help , English assignment help , taxation assignment help , electrical assignment help , etc. You are required to write a researched argument essay that convinces persuades the reader of your position / stance. This is an academic, researched and referenced do... Executive Summary The purpose of this report is to elaborate the factors which are considered by individuals before selecting an occupation. Choosing an occupati... 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